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From Management’s Point of View ~Knowing your customers~
May 17, 2024 In business, it is extremely important to know your customers and understand what services you should be offering them....
TOPC Potentia
May 17, 20245 min read
From Management’s Point of View ~Temporary Action, Permanent Action, Prevention~
April 12, 2024 No matter how skilled a team or reputable a company, mistakes can occur, and sometimes they can be significant. While it's...
TOPC Potentia
Apr 12, 20243 min read
From Management’s Point of View ~Wow! Your Client~
March 15, 2024 “Wow! Your client” (i.e., deliver service that will truly impress the customer) is no doubt something that is talked about...
TOPC Potentia
Mar 15, 20244 min read